About us
Here to untangle systems, data and processes
We are a diverse team of technology experts
We like sorting out complicated things. Old systems, disconnected data, manual processes and technology that has become harder to manage over time.
We’ve become known for our ability to make better technology accessible, driving effortless modernisation. Clients who have struggled with digitisation in the past rely on us to simplify things without compromising on excellence. And they value their investment on a personal level because of everything we stand for.
- Making tech more accessible.
- Promoting diversity and inclusivity.
- Supporting human rights.
- Protecting the environment.
We’re also a B Corp and we take accessibility, inclusion and environmental impact seriously. They’re part of how we run the business, not the reason clients hire us.
Our mission
Telescopic exists to make complicated technology easier to understand, manage and improve. We help organisations replace or connect legacy systems, sort out messy data and improve the processes around them, without burying people in jargon.
We want to build a good business while we do that – one that treats people fairly, communicates openly and takes its responsibilities seriously.
Rita Mantler, CEO
Joanna Hall, Directory of Fundraising, Retail & Communications, St Margaret’s Hospice CareTelescopic supported our Hospice through the configuration and implementation of a new CRM after 20+ years of using an outdated legacy system. The team were brilliant. Responsive, insightful and expert in their advice.
Our values
Striving for better outcomes
You shouldn’t have to compromise to get technology that actually helps and makes your work life easier. It’s why we focus on personalisation, hand-picking technology that addresses a client’s specific requirements. Digital consultancy doesn’t start with the tech – it is all about listening and asking the right questions first!
Challenging ourselves
We’re constantly looking for ways to challenge ourselves. We love working on complex problems that test our skills – the tougher the challenge, the more we thrive. This gives us resilience – we never get bogged down by frustrating problems. It also ensures we never stop improving, helping us deliver better outcomes for our clients.
Delivering clarity
We don’t overcomplicate communication with jargon and unnecessary tech speak. Rather, we use straightforward language to get our message across and deliver clarity on what we’re doing and why. It helps us build trust, remove any friction and create fully-informed clients who can confidently use the technology driving their success.
Understanding problems
We put in the time to truly listen to our clients, understanding their frustrations, challenges and obstacles. It creates a better way to work where everything we do has a strong purpose. Better outcomes are ensured, as our work is shaped around our client’s problems which have been interrogated to the last detail.
Being conscientious
We’re a responsible digital transformation business. From choosing green suppliers for services like web hosting to recycling old devices, we strive to minimise our impact on the environment. We’re also big on accessibility – everyone has the right to benefit from better tech. It’s why our software, websites and apps are designed to be used by anyone no matter their physical limitations.
Catrin Doe, Head of Impact and Digital Delivery, School-Home Support Service (UK)Telescopic helped us identify a digital solution which approached the project from a human perspective. We can’t wait to work with you again on the next step of our journey to implement the proposed digital solution!
How we deliver digital excellence
Proactive communication
Developers have earned a reputation for being … less than communicative. That’s not us. We enjoy learning about you and your business – it helps us personalise our recommendations and add more value. And we’re always ‘on it’, here to answer your questions, be clear and reduce stress wherever possible.
Highly collaborative
Too often, companies invest in new tech without truly understanding why they need it. Then they’re stuck with digital products and services that aren’t the right fit, leaving them with more problems than they started with.
We strive to get key stakeholders from all levels involved in the planning stage of a project – change is hard, so we strive to make it easier.
Long-term relationships
We collaborate for a long-term purpose, becoming your go-to tech partner. Because the best results come from great relationships.
We gain the time to learn what matters to you on a profound level – your opportunities, risks and challenges. It helps us further personalise our support, improve our value and become an ally you continuously rely on.
Want to join us?
Want to work in an award winning, people focused digital agency? Get in touch now to see available vacancies.
James Craig, Commercial Manager, British FencingThank you, from the bottom of my heart, so much. Rita and your team you work magic, so much back and forth. Your ability to just keep going and really be on it, really communicate, really be honest.