Our services
Our digital transformation
consultancy services
Telescopic is a no-nonsense team of digital transformation consultancy experts that make sure tech meets your needs: whether its CRM and digital support, website build or design, a tight budget, a limited timeline or any other obstacles that prevent you from moving forward.
We’re here to get you unstuck!
If its CRM and digital support you’re looking for, or website build or design for charities and non profits or an Augmented Reality app for your business. Whether you know what CRM actually stands for or not – we’ll help you plan and see you through your digital transformation while keeping the acronyms to a minimum.
Yes, we can even help you with your AI chatbot.
You get a detailed initial assessment that make big investments less daunting – we won’t just send you a PDF full of confusing phrases. We always insist on talking to you directly to make sure we understand your needs.
Our tried and tested 4 stage process gets you where you want to be:
Assess – Plan – Implement – Maintain
Consultancy
Digital transformation consultancy is about the core of your business and the humans behind the tech. Whether it’s automating your processes to make your team more efficient or creating the ultimate customer experience – we make sure the technology works for you, and not the other way round.
With our Assess and Plan service we support you with:
- CRM (customer relationship management) selection
- Case management system planning
- PIM (Product Information Management) selection
- E-commerce re-platforming
- System assessment
- Workflow and process optimisation
- Digital business consultancy
- Payment systems selection and changes
- API integration planning
- Website build planning
James Craig, Commercial Director of British Fencing
Development
We don’t just talk the talk – we build the tech! As your digital transformation consultant we will see a project through, from the beginning through build, integrations and automation – so your processes run smoothly.
All of our systems are all built to be
- responsive
- accessible
- user-friendly
- secure
Our team of technical experts will support you all the way through from website design to CRM and digital support. This includes:
- Website design and website build
- Web apps
- Mobile apps
- Custom software builds
- Customer Relationship Management (CRM) systems integration and configuration
- Product Management and e-commerce
- Workflow automation
- Data dashboards and Artificial Intelligence (AI) insights
- Augmented Reality (AR) systems
- Technical platform implementation and modernisation
- E-commerce and payment platform builds
- Booking systems
Shae Harmon, Communications Manager, Nesta challengeworks.org
Maintenance
We’re in it for the long haul. A digital transformation consultant should stick with you and see you through everything the tech might throw at you.
Take your success to the next level through a long-term partnership with us for your systems maintenance and hosting. We’ll always be there to ensure your systems reliably work hard for you, day in, day out. We’ll keep your systems up to date and secure, giving you peace of mind as you focus on scaling and succeeding.
Our standard service includes:
- Speed optimisation to keep everything running smoothly
- System updates to make sure you’re up to date
- Carbon footprint optimisation to reduce your impact on the plant
- Accessibility reviews to keep your users engaged
- Security scans to keep you safe and sound
- Strategic consultancy to give you insights and updates on the latest tech and how it could help your organisation
Leonora Haldane, Managing director, TARKA London
From data overload to clear impact:
Digital transformation for nonprofit
School-Home Support
Chloe Matharu, CMO, The Valuable 500
Award winning accessibility: