Privacy policy

Effective Date: 06 Nov 2024
Last Updated: 07 Jul 2025

Who we are

We Are Telescopic Ltd, trading as Telescopic, is the data controller responsible for the processing of your personal information under this policy.

Our website address is: https://wearetelescopic.co.uk.

Our physical address is:

167-169 Great Portland Street
London
W1W 5PF
UK

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the website. The revised Policy will be effective 180 days from when the revised Policy is posted on the website and your continued access or use of the website after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Cookies

We do set cookies from third parties for analytic purposes. These are not necessary to use the site, so you can always turn them off. Find out more in our cookie policy.

We use the following third party services:

• Google Analytics
• Hotjar
• Pipedrive
• Mailchimp

 

What data we collect

We will not transfer your personal information to any third party without seeking your consent.

If consent is given, we automatically collect information like IP address, browser type, and activity on our sites for analytic purposes. We use this data to improve our site and make them more convenient and helpful for you. We require third parties to process this information and we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We collect and process the following types of personal data:

• Basic contact details (e.g. name, email) when you get in touch with us
• Usage data (e.g. IP address, browser type, time on page) for analytics

We use this information to:

• Respond to your enquiries
• Improve how our site works
• Understand what services are relevant to our visitors

We do not sell your data. We will not share your personal information with third parties without your consent, except where required by law or where necessary for our services (e.g. to send emails or process analytics).

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the service violates any third-party rights.

 

Legal basis for processing

We process your data under one or more of the following lawful bases:

• You have given us consent (e.g. for marketing emails)
• It is necessary to perform a contract with you (or to take steps at your request before entering into one)
• It is in our legitimate interest (e.g. understanding website usage to improve services)
• We have a legal obligation to do so

 

How long we keep your data

We retain personal data only as long as needed for the purposes outlined in this policy or to meet legal, accounting or reporting requirements.

 

Security

We take data protection seriously and are ISO/IEC 27001 certified for Information Security Management. This means we follow industry best practices for keeping your data safe and secure.

 

ICO Registration

We Are Telescopic Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller under registration number ZB414336. You can verify this on the ICO public register.

 

What rights you have over your data

You have the right to:

• Access and correct your personal data
• Ask for your data to be deleted or transferred to someone else
• Object to or restrict how we process your data
• Withdraw your consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, you can write to us at hello@wearetelescopic.co.uk. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hello@wearetelescopic.co.uk or unsubscribing via the link in our newsletters.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.