Enterprise application integration

Enterprise application integration

When your systems won’t talk to each other, your team ends up shouting instead

As an enterprise application integration consultant, we see this a lot: tools that were meant to improve efficiency now causing chaos. CRMs, finance software, marketing platforms, case management tools – none of them were designed to work together out of the box.

The result? Constant copy/paste jobs, duplicate data, broken reporting and frustrated teams wasting time trying to make things fit.

Integration isn’t just about wiring things up. It’s about understanding how your organisation works and designing flows that make sense. What needs to be connected? What should stay separate? Where does the data go, and how do you make sure it’s reliable and secure?

That’s where we come in. We help you join the dots. No more manual workarounds or tools pulling in different directions. Just one joined-up process that supports your team day to day, from an ISO/IEC 27001 certified partner.

Enterprise application integration systems working together

But what actually is EAI?

Enterprise Application Integration (EAI) is the process of making your organisation’s systems work together smoothly. Instead of disconnected tools and duplicate data, EAI links up your CRM, finance, operations and other platforms so information flows where it’s needed. That means faster processes and fewer errors as well as happier humans and better visibility across the business.

Integrations come in all shapes and sizes – from a central middleware layer that manages data flow, or event-driven architectures using APIs or message queues. Choosing the right pattern and thorough documentation helps avoid “spaghetti integrations” and ensures your setup remains maintainable as you scale.

Here’s Wikipedia’s take if you want to take this further!

"Telescopic has helped clients replace or consolidate over 300 spreadsheets with fit-for-purpose systems."

Book a call with our EAI integration experts

Let’s untangle your systems

So, what do you get from Enterprise Application Integration?

You end up with connected systems that work together as one. No more silos or manual fixes that fall apart when things scale.

Your team spends less time chasing data and more time acting on it. Reports are reliable, processes run smoother, and the tech finally does what it’s meant to – support the work, not get in the way.

What we do with enterprise application integration

We start by understanding how your organisation works in practice. Not the theory that some dusty process charts suggest. That means sitting down with your teams – ideally in person – to map out where things are getting stuck and why your systems aren’t delivering.

Conversations with people across delivery, ops and leadership help us identify what’s needed and what’s just getting in the way.

We don’t just wire up platforms. We rethink how data moves and what tools need to talk to each other. The most important bit is where human processes need support from automation or better visibility.

Some projects involve stitching together a complex stack with legacy tools and new platforms. Others are about unpicking a setup that’s grown messy over time. Often, it’s both.

We’ve worked with platforms like Dynamics 365, Xero, Stripe, monday.com, Beacon CRM, Sage and Power BI. But we’re platform agnostic – we’ll never push a solution just because we’ve used it before. The right answer depends on your setup and goals. And if we can’t deliver the tech, we’ll manage the delivery through third party experts.

Who we work with

We support departments in larger organisations and growing businesses where getting things done has become unnecessarily difficult. Often, that’s because internal IT is overloaded or change takes months to move forward.

We’re brought in when teams can’t get access to the right data, when workarounds have become the norm, or when adding new tools creates more problems than it solves.

Sometimes that’s operations struggling to track what’s happening across systems. Other times it’s marketing waiting on reports that never come or finance trying to reconcile figures from five different places.

If your tools are slowing you down and no one knows how to fix it, we can help you cut through the mess and get things working again.

End-to-end enterprise application integration consultancy

This isn’t just about APIs. Integration projects fail when no one’s clear on the purpose behind the connections. We’re not a theory-only consultancy. We deliver.

From initial discovery to fully working systems, we support every stage – design, configuration, automation, training and post-launch support. That includes keeping things simple enough to maintain when staff change or platforms update.

As enterprise application integration consultants, we help you build a connected system that runs smoothly, without turning into another tangled mess in two years’ time.

Get your enterprise integrations sorted.

Book a quick call to get started.