Our services

Our services

Telescopic is a no-nonsense team of digital experts that make sure tech meets your needs: whether its a tight budget, a limited timeline or any other obstacles that prevent you from moving forward.

We’re here to get you unstuck!

If its CRM and digital support you’re looking for, or web design for charities and non profits or an Augmented Reality app for your business. Whether you know what CRM actually stands for or not – we’ll help you plan and see you through your digital transformation while keeping the acronyms to a minimum.

Yes, we can even help you with your AI chatbot.

You get a detailed initial assessment that make big investments less daunting – we won’t just send you a PDF full of confusing phrases. We always insist on talking to you directly to make sure we understand your needs.

Our tried and tested 4 stage process gets you where you want to be:

Assess – Plan – Execute – Maintain

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Consultancy

Digital transformation is about the core of your business and the humans behind the tech. Whether it’s automating your processes to make your team more efficient or creating the ultimate customer experience – we make sure the technology works for you, and not the other way round.

With our Assess and Plan service we support you with:

  • CRM (customer relationship management) selection
  • PIM (Product Information Management) selection
  • E-commerce re-platforming
  • System assessment
  • Workflow and process optimisation
  • Digital business consultancy
  • Payment systems selection and changes
  • API integration planning
"I cannot recommend a discovery call with her team enough so that others can see the attentive, frank, and purposeful insights that could help them to develop their own digital and tech plans. "

James Craig, Commercial Director of British Fencing

Development

We build, integrate and automate so your processes run smoothly.

All of our systems are all built to be

  • responsive
  • accessible
  • user-friendly
  • secure

Our team of technical experts will support you all the way through from website design to support with CRM creation. This includes:

  • Websites
  • Web apps
  • Mobile apps
  • Custom software builds
  • Customer Relationship Management (CRM) systems integration and configuration
  • Product Management and e-commerce
  • Workflow automation
  • Data dashboards and Artificial Intelligence (AI) insights
  • Augmented Reality (AR) systems
  • Technical platform implementation and modernisation
  • E-commerce and payment platform builds
  • Booking systems
"Telescopic are always on top of things, ensuring our sites are built with care in a way that’s manageable to people on our team who are less tech-savvy."

Shae Harmon, Communications Manager, Nesta challengeworks.org

Maintenance

We’re in it for the long haul.

Take your success to the next level through a long-term partnership with us for your systems maintenance and hosting. We’ll always be there to ensure your systems reliably work hard for you, day in, day out. We’ll keep your systems up to date and secure, giving you peace of mind as you focus on scaling and succeeding.

Our standard service includes:

  • Speed optimisation to keep everything running smoothly
  • System updates to make sure you’re up to date
  • Carbon footprint optimisation to reduce your impact on the plant
  • Accessibility reviews to keep your users engaged
  • Security scans to keep you safe and sound
  • Strategic consultancy to give you insights and updates on the latest tech and how it could help your organisation