Better volunteer operations, more capacity to help

Rosterfy and Telescopic have partnered to help organisations implement and scale volunteer engagement more effectively, so teams can spend less time on admin and more time supporting the people who need them.

You should be able to manage your growing volunteer programme and have that data flow straight into the CRM, fundraising system, payments system or reports you rely on.

Rosterfy is a volunteer management platform for organisations that rely on volunteers every day. It gives your team one place to manage volunteer activity and records, instead of spreading that work across spreadsheets and disconnected tools.

We set up Rosterfy around the way your team manages volunteers, then connect the data your team needs for reporting and decision-making.

A volunteer platform can be doing its job, but the wider setup can still make life difficult. If the data doesn’t line up with your systems, someone usually ends up checking records and rebuilding reports manually. 

The problem grows when you are keeping lots of records accurate and trying to prove what the programme is delivering. 

You end up with more admin than anyone planned for. It also makes reporting harder to trust because people end up checking numbers by hand or keeping their own versions in separate spreadsheets.  

Decisions then take longer because the systems are making simple questions difficult to answer. 

Right now, a volunteer manager might spend hours trying to report on who helped out this month and how many hours they gave. The information exists, but it’s trapped across separate spreadsheets and disconnected tools.

Rosterfy addresses this problem by giving your team a single, organised home to manage the details, like bringing volunteers in or managing shifts. Instead of moving data by hand, those volunteer details flow automatically into the spreadsheets and dashboards your team uses for planning.

• Managers don’t have to copy and paste or rebuild the same reports over and over
• From signing up to logging hours, everything happens in one seamless loop
• The senior team gets accurate, trusted information to help them make big decisions
• Large-scale programmes or those with strict safety and training checks are easy to manage without manual tracking

You’re turning your daily admin into an automatic process, allowing your charity to do more of its vital work with fewer hurdles.

Our team at Telescopic connects Rosterfy with your central systems so things like shift schedules and hours donated flow straight into your monthly impact reports without manual entry.

To make sure this setup works for years to come, we:

• Map how the volunteer operation runs, including the workarounds people have built because the current setup doesn’t quite work
• Configure Rosterfy around your processes. Teams aren’t forced into clunky defaults that create more admin later
• Connect Rosterfy with the wider setup, such as the CRM or fundraising system, so volunteer data is not trapped in one place
• Clean up the way data moves between systems

You get a reliable, permanent system where information updates automatically.

Every hour spent untangling data is an hour that can’t go into supporting your volunteers or improving your services.

For us, this is the whole point of the work. We don’t want Rosterfy to become another place where information gets stuck. It should become part of a setup that helps your team grow the volunteer programme without growing the admin behind it.